Return & Exchange Policy
At LeatherBazar.com, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully before making a purchase.
1. Exchange Policy
We offer exchanges only within 14 days of the delivery date.
If you are not satisfied with the product received, you may request an exchange for another size, color, or eligible product of equal value, subject to stock availability.
2. No Refund Policy
We do not offer refunds under any circumstances.
Once an order has been placed and delivered, the amount paid is non-refundable. Customers are only eligible for an exchange as outlined in this policy.
3. Exchange Eligibility
To qualify for an exchange, the product must:
- Be returned within 14 days of delivery.
- Be unused, unworn, and in its original condition.
- Include all original tags, packaging, and accessories.
- Not show signs of damage, misuse, or alteration by the customer.
Products that do not meet these conditions may not be accepted for exchange.
4. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs of the product and packaging.
After verification, we will arrange a replacement or exchange at no additional cost.
5. Exchange Process
To request an exchange:
- Contact our customer support team.
- Provide your order number and reason for exchange.
- Follow the return instructions provided by our team.
- Once the returned item is received and inspected, the exchange will be processed.
6. Shipping Charges
- Customers may be responsible for exchange shipping charges unless the item received was damaged, defective, or incorrect.
- Original shipping charges, if any, are non-refundable.
7. Non-Exchangeable Items
The following items are not eligible for exchange:
- Products returned after 14 days of delivery.
- Used, damaged, or altered products.
- Customized or personalized products.
- Products without original tags or packaging.
8. Exchange Approval
All exchange requests are subject to inspection and approval by LeatherBazar.com. We reserve the right to refuse exchanges that do not comply with this policy.
9. Contact Us
For exchange requests or assistance, please contact:
LeatherBazar.com
Email: support@leatherbazar.com
Website: www.leatherbazar.com
By placing an order on LeatherBazar.com, you acknowledge and agree to this Return & Exchange Policy.